Effective as of 10/24/2025
This Privacy Policy describes how Skywalk, Inc. d/b/a Subtle Computing (“Subtle Computing,” “we,” “us,” or “our”) processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website located at https://www.subtle.co/ and social media pages) as well as our marketing activities, and other activities described in this Privacy Policy (collectively, the "Services").
This Privacy Policy does not apply to information that we process on behalf of our business customers (such as businesses and other organizations) while providing the Subtle Computing platform/services to them. Our use of information that we process on behalf of our business customers is governed by our agreements with such customers, and your agreement with them. If you have questions regarding your personal information that we process on behalf of another business that you have a relationship with, please direct your questions to that business.
We do not sell your personal information.
Depending upon the context in which you interact with us, personal information you may provide to us through the Services includes:
Account Information: Name, email address, password, phone number, and other registration details when you create an account.
Communication Information: Information you provide when you contact us, participate in surveys, or engage with our support team.
We may combine personal information we receive from you with personal information that we obtain from other sources, such as:
We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Services, such as:
Device Information: Hardware model, operating system version, unique device identifiers, network information, IP address, and device settings.
Usage Information: Pages or screens viewed, time spent on pages, navigation paths, click data, and other usage statistics.
Location Information: General location derived from IP address and, with your permission, precise geolocation data.
We use cookies, pixel tags, local storage, and similar technologies to automatically collect information about your activities over time across the Services, including:
We use your personal information to:
We analyze usage of our Services to:
With your consent where required, we may use your information to:
We may use your personal information to:
We may create aggregated, de-identified, or anonymized data from your personal information. We may use and share this data for any lawful business purpose, including analytics, research, and marketing. This data cannot reasonably be used to identify you.
We share personal information with vendors and service providers that perform services on our behalf, including:
We may disclose personal information:
We may transfer personal information in connection with:
We do not sell personal information.
You have the right to request deletion of your personal information, including transcription data, at any time by:
Upon receiving a verified deletion request, we will:
Important Limitations: We cannot delete:
Marketing Communications: You may opt out of promotional emails by following the unsubscribe link in any marketing email or by updating your preferences in account settings.
You may access, review, and update your personal information through your account settings or by contacting us. We may require verification of your identity before processing requests.
Where technically feasible and required by law, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Depending on your location, you may have additional rights including:
To exercise any of these rights, contact us using the information provided below. We may need to verify your identity before processing your request.
The Services may contain links to third-party websites, applications, and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with personal information.
We implement administrative, technical, and physical security measures designed to protect your personal information, including:
However, no security measures are perfect or impenetrable. We cannot guarantee the security of your information. You are responsible for maintaining the confidentiality of your account credentials and for controlling access to your devices.
We are headquartered in the United States and process information in the United States and other countries. Your personal information may be transferred to, stored in, and processed in countries other than your own, which may have different data protection laws than your jurisdiction. By using our Services, you consent to the transfer of your information to countries outside of your jurisdiction.
Where required by law, we implement appropriate safeguards for international data transfers, which may include:
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by:
Material changes will be effective upon posting or as otherwise indicated. Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy. We may seek affirmative consent for certain material changes as required by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR:
You agree to indemnify, defend, and hold harmless Skywalk and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from: (i) your use of the Services; (ii) your violation of this Privacy Policy; (iii) your violation of any third-party rights, including privacy rights of individuals whose voices are captured by our device; or (iv) your failure to obtain necessary consents.
For questions about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@subtle.co
Mailing Address:
Skywalk, Inc. d/b/a Subtle Computing
855 El Camino Real, Suite 13A-230
Palo Alto, CA 94301
United States
For data protection inquiries or to exercise your privacy rights, please include "Privacy Request" in the subject line of your email. We will respond to verified requests within the timeframe required by applicable law.
